From a current supplier of software to the market research industry, when a request was made to correct the way they compile dummy data to test the results from an online survey ...
"... we value our client input and are
grateful you took the time to share your needs. Therefore, I
can file a feature request in your behalf. Note that this
doesn't guarantee that the feature will be implemented or
placed on a timeline, but it does ensure that it will be
available for future consideration."
In other words "Don't hold your breath waiting for us to do anything."