It appears that ANZ has somehow got the idea that they know best ... did they do no useability testing at all?
Me (to ANZ):
Please please revert your website back to the old one. The new
one is a disaster. It takes 3 times as long to do anything, because
it's always "waiting for www.banking4.anz.com" For running my business
and personal accounts, it's now pretty much unusable from a desktop PC.
ANZ (to me):
We appreciate your feedback.
The new ANZ Internet Banking design was made to reflect the changing
banking needs of our customers, and has a consistent feel across
eligible desktop, tablet and mobile devices. We understand that you
enjoyed the previous ANZ Internet Banking design and we hope that you
will experience the benefits of our new design in time.
Unfortunately we are unable to revert customers to the previous ANZ Internet Banking design.
